What to Expect

If you’re thinking about starting therapy but you’re not sure what you’re getting into, this page is for you. We’ll walk you through everything: from your first call to how therapy actually works here, including what it costs and how long it takes.

No vague promises. Just the process, step by step.

You reach out.

Call us, email us, or fill out the form on our contact page. You don't need to know exactly what to say. A sentence or two about what's going on is enough.

We get back to you within one business day.

Our Client Care Coordinator will ask a few questions about what you're looking for and answer any questions you have. She'll be straightforward about our fees so there are no surprises. This is a short, low-pressure conversation.

We match you with the right therapist.

We match you based on what you're dealing with and what matters to you, not randomly. If it helps, we can tell you a little about the therapist's style before your first session so you know what to expect.

How therapy works here

Therapy at Lime Tree follows four phases. Not every client moves through them at the same pace, and your therapist will adjust based on what you need. But you’ll always know which phase you’re in, what it’s for, and what comes next.

Most clients who stay through all four phases tell us they wish they’d started sooner.

Build trust and set direction.
Understanding what’s really going on.
Track what’s changing and where to focus next.
Build on progress and decide what’s next.

What counseling costs

Sessions are $135 to $180, depending on your therapist’s experience level. We’re a private-pay practice, which means we don’t bill insurance directly.

Here’s why that matters for you: no surprise bills. No insurance company deciding how many sessions you get. And full confidentiality, because nothing goes through a third party.

If you have a PPO plan, your out-of-network benefits may cover a significant portion of the cost. Many of our clients are reimbursed 50 to 70 percent. We provide the paperwork you need to file. 

We tell you this upfront because you deserve to know what you’re paying before you commit, not after.

Learn more about out of network benefits.

Questions people ask before starting:

Honest answers to the things most people are wondering about but don’t always ask out loud.

How do I know if therapy is right for me?

If you’re reading this page, something brought you here. You don’t need a diagnosis, a crisis, or a specific reason. Most of our clients come in because something feels off and they’re tired of trying to push through it alone. That’s enough.

 

What if I’ve tried therapy before and it didn’t help?

That’s more common than you’d think, and it doesn’t mean therapy doesn’t work for you. It usually means the fit wasn’t right, or the process was too vague to feel useful. We do things differently here: you’ll have specific goals, a structured process, and a therapist who’s direct with you about what they’re seeing. If it’s not working, we’ll talk about it, not just keep going.

 

How often do I need to come?

Most clients start with weekly sessions. As you progress, you and your therapist may decide to move to biweekly or monthly. The pacing is based on what’s actually happening in your work together, not a rigid schedule.

 

How long does therapy take?

It depends on what you’re working on and what you want to get out of it. Some clients feel meaningfully better after 8 to 12 sessions. Others choose to continue longer because they want to go deeper. We’ll never keep you longer than you need to be here, and we’ll be honest with you about when we think you’ve gotten what you came for.

 

Can I do therapy online?

Yes. We offer secure online sessions for anyone in Pennsylvania. Many of our clients do all of their sessions virtually. It works the same way: same therapists, same structure, same four-phase process.

 

What if I don’t click with my therapist?

It happens, and it’s not a failure. If the fit isn’t right after a session or two, tell us. We’ll match you with someone else on our team. The goal is for you to work with someone you trust and feel comfortable being honest with.

 

Do I have to talk about my past?

You never have to talk about anything you’re not ready for. Your therapist won’t push you to go somewhere before you have the tools to handle it. That said, the patterns showing up in your life now often connect to things further back. When you’re ready, going there is usually where the biggest shifts happen.

You don't have to have everything figured out to start.

Most people feel nervous before their first session. That’s normal. You reach out, we handle the rest.